Client: OneAmerica
Facility Name: The Tower Fitness Center

• Created a 3 year strategic plan covering key performance indicators: programming, engagement, customer service, measurement and evaluation, building/tenant integration.
• Within the first 6 months I improved efficiency,  team collaboration, and the member experience.
• Collaborated with a number of vendors on a new equipment purchase order
• Brought in new ideas to reinvigorate the fitness center
• Developed and implemented a business plan to identify program/service offerings and initiatives
• Direct and supervise the implementation of group fitness programs, personal training, health education programs
• Personally instruct a variety of fitness classes and personal training
• Supervise fitness staff consisting of full time and part time employees
• Manage relationship with business client

This is a flyer I created to promote our facility.

Examples of Work

3 Year Strategic Plan

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Example of how I use OneNote to stay organized